Labour conditions
Wages, overtime, contracts, child and forced labour, freedom to organise, discrimination and a way to raise a complaint. The company must show that people receive the legal wage, know their rights and can leave without penalty.
The profile
For manufacturers it is often hard to show the sustainability of their products and production in a clear and credible way. The JOYNN Index makes this visible by making sustainability transparent, comparable and measurable.
The index has three categories: People, Process and Product. Manufacturers work on all three to take demonstrable steps toward circular products.
An independent organisation reviews and validates the report. That strengthens both individual producers and the whole product chain.
People
Manufacturers work on fair work, a safe workplace and a policy they also ask of suppliers. The auditor checks that on site.
Working conditions
Safety, fire, machinery, hazardous substances, hygiene, workload, harassment and access. The company must keep the workplace safe, train people and make a confidential report possible.
Social policy
A written policy, goals for materials and waste, fair sourcing, the local community, diversity and public accountability. The company must carry the policy out, hold suppliers to the same standard and be able to show the result.
Process
Manufacturers work on energy, water and waste in production. The auditor asks for measurements, targets and what actually happens on site.
Energy
Consumption, the share of renewable energy, efficient machines, lighting and climate, transport and carbon targets. The company must know its use, cut waste and show steps toward renewable energy.
Water
Sources, use, reuse, wastewater, chemicals and the effect on the surroundings. The company must measure water, prevent pollution and use less fresh water.
Waste
Types of waste, separation, hazardous waste, reuse and targets. The company must measure waste, send hazardous waste through an authorised route and throw less away.
Product
Manufacturers work on how long the product lasts, the packaging and what buyers report back. Circularity weighs more, because it covers the whole life of the product.
Circularity
Design for repair and reuse, durability, take-back, production waste, suppliers and an explanation for the user. The company must show how a product lasts longer and what happens to it when it is used up.
Packaging
Recycled or plastic-free material, less packaging, recyclability, reuse and an instruction for the user. The company must drop unnecessary packaging and say how it can be disposed of.
Customer reviews
Whether buyers can leave a genuine review, how the company answers complaints, and whether that feedback returns in the product. A producer without its own shop shows how responses from its customers are collected.
The scale
A is the strong end of the scale. E marks serious gaps. A grade is per pillar, so a company can be strong on one and weak on another. JOYNN does not collapse the three into a single badge.
Try the grade
Move People, Process and Product. The grade uses the same weights as a signed JOYNN Index: People 30, Process 30, Product 40, then A to E.
Resulting gradeBOverall 64
Example report
- AStrong, verified practice on this pillar.
- BSolid practice, with limited gaps that are documented.
- CPartial practice. Important parts are in place, others are not.
- DWeak practice. The gaps are large enough that the pillar cannot be presented as established.
- ESerious gaps. This pillar is not demonstrated.
How an audit works
Open an assessment
A company or a hub opens an assessment for the site and the period being reviewed.
Collect evidence
Evidence is added for People, Process and Product. The auditor works from that file.
Hub visit
A hub in the country visits the site and records what was seen. The visit stays on the assessment.
Dual sign-off
Two parties sign. Until both have signed, the grade is not published.
Publish the report
The A to E grades can be shared as a PDF. They match the record in the audit queue.